Terms and conditions - Zumzeria Software modules

Trader

The seller is Zumzeria SRL. Trade Register: J15/828/2012. CUI / fiscal code: RO30984897. Headquarters: Village Darza, commune Crevedia, Str. Harbor no. 114C, Dambovita county, Romania. E-mail: contact@zumzeria.ro. Phone: 0728 008 023.

Products sold

We sell software modules, plugins, configuration packages and digital deliverables for platforms such as WordPress, WooCommerce, PrestaShop, Laravel, online stores, tracking, feeds, couriers, ERP, AI and companion mobile applications. Each product page indicates the platform, compatibility, price, included support, delivery method and whether the product is delivered instantly.

Order and pay

The order is placed through the shopping cart, and the card payment is processed through Stripe Checkout. We do not store card data. The order becomes confirmed after Stripe marks the payment as completed. After payment, you receive a confirmation email, a secure link to the order and, if applicable, a delivery email with the license and download.

Prices and VAT

The prices displayed in the shop are expressed in EUR and include VAT, unless otherwise stated. For software modules, we apply the standard VAT rate configured on the website, currently 21%. In the checkout, you can see the total payment, the basis without VAT and the amount including VAT. The tax invoice is issued based on the data filled in at checkout or in the customer profile.

Company invoicing / PFA

For the company or PFA invoice, the customer must fill in the exact name, CUI and billing address. If the fiscal data is wrong, the invoice is corrected to the extent permitted by the fiscal legislation and the status of the issued document. For individuals, the invoice is issued to the name and email used at checkout.

Digital delivery

For modules with instant delivery, after payment confirmation we generate the license and activate the download link on the order page. For modules with assisted installation, we start the preparation after payment and after receiving the necessary technical data. The order and download links are secured and can be accessed from email, from the client's account or by verifying the order with ID and email.

Licenses and domains

Standard licenses are single-domain, unless the product page states otherwise. The customer sets the installation domain in his account, and the module can periodically check the key, the domain, the module slave and the license status through our validation endpoint. An active license is only valid for the saved domain. Moving to another domain, resetting the domain or multi-site licenses is managed through support or through a separate offer. The customer can request the transfer to a new domain from the account; the transfer takes effect after the verification and approval of the request by the Zumzeria team.

Right of withdrawal

For consumers, the legal right of withdrawal may exist under the conditions applicable to distance contracts. For digital content not delivered on material support, when the customer expressly requests the start of delivery before the withdrawal period expires and confirms that he understands the effect of this choice, the right of withdrawal may be lost after the delivery of the digital content, the activation of the license or the start of the installation. If the delivery has not started or if there is an objective delivery problem, you can send a request through the page Withdrawal / return.

Installation and compatibility

Some modules require admin access, staging, FTP/SFTP, repository, API keys, minimum platform version or compatibility with the existing theme and plugins. Do not enter passwords or tokens in public forms; we establish a separate secure channel for sensitive data. If the technical environment blocks the standard installation, we propose custom adaptation, replacement with an equivalent package or another agreed solution.

Support, updates and limitations

The included support is the one mentioned on the product page. Monthly maintenance, custom development, major updates, extended audits, data migration, refactorings and additional integrations are offered separately if not explicitly included. We do not guarantee compatibility with future changes to third-party platforms, themes, plugins or external APIs without a maintenance plan. When the product allows recurring Support Care renewal, the price and interval are displayed in Stripe Checkout. The subscription can be managed or canceled from the Stripe portal; cancellation stops future renewals, without reducing the support period already paid for.

Commercial contact and support

For questions about orders, payments, compatibility, invoices or support, write to contact@zumzeria.ro or use the shop order verification page.

Terms and conditions for software modules